Shipping policy

Orders are typically fulfilled and shipped within 1-3 days of purchase.
Once an item is shipped we have no control over its journey and cannot be held responsible for any delays. Any additional international custom charges are the responsibility of the purchaser. (Please Note: Holiday Season shipping can be very unpredictable and delays not uncommon)
To follow the shipping status of an order refer to its tracking number found in its shipping confirmation email.
if you suspect a package is lost please contact me at susan@artesaocookiemolds.com or 847-299-0016